Chauffeur Travel Experience - July 2022
The client and traveller experience is always our priority, we actively review the service given and take actions where required to ensure the safety of our clients whilst maintaining our high-quality service.
Travel Updates
- Travel requests are currently extremely high, please ensure you are contacting Aura Journeys in good time to ensure availability.
- Please use our online Quote Page to obtain a rate, this is the quickest way to get your journey price.
- Airports are very busy currently, we advise leaving a little extra time to travel through departures but do not arrive too early this will cause further delays.
- Ensure Boarding Passes are Ready and your Hand Luggage packed correctly, this is a major factor in delays currently when passing through the airport.
Safe Travel Experience Actions
- Face Coverings - Will be worn on request, all other times they will not be required.
- Current Guidance for Travel by Chauffeur and Private Hire Services - Please Click Here
- Passengers exhibiting symptoms associated with Coronavirus to follow Government guidelines.
- Drivers exhibiting symptoms associated with Coronavirus to follow Government guidelines.
Travel Safely Precautions from Aura Journeys
- Driver COVID Status provided on Booking Confirmation - Pre-Journey Testing or Vaccinated
- Provision of Hand Sanitiser to all travellers
- Partition available in our Mercedes-Benz V Class vehicle (On Request)
- Regular vehicle inspections - All touch points sanitised
- Air Conditioning Antibacterial Cleaning
- Face Masks available for all travellers
- Visit Britain & Visit Scotland - Awarded the “Good to Go” Industry Standard for COVID-19 - Please Click Here
If there are any specific requests please contact Aura journeys on [email protected] so they can be reviewed prior to travel.
Our Commitment to your safety and experience is key, we welcome any feedback from clients and travellers to ensure our standards are kept high.
The Team @ Aura Journeys
